Returns
At Frost St. Coffee, we take pride in delivering the highest quality, fresh coffee.
Due to the nature of food products, we do not accept returns on opened coffee products. However, if your order arrives damaged, incorrect, or defective, please contact us within 7 days of delivery and we will work to make it right.
Eligible issues may include:
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Damaged items during shipping
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Incorrect items received
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Missing items from an order
To request assistance, please contact: froststcoffee@gmail.com
Please include:
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Your order number
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Photos of the issue if applicable
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A brief description of the problem
Approved refunds or replacements will be processed back to the original payment method whenever possible.
Non-returnable items:
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Opened coffee products
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Gift cards